If you’ve landed on this page, it’s likely because you’re a small business owner feeling the weight of daily operations, and you’re ready for a change. Maybe you’re dreaming of a smoother, more efficient business but aren’t sure how to get there.
I’ve spent the last decade working closely with small business owners and nonprofit executive directors as a fractional director of operations. I handled the detailed work and created efficient systems so the visionary CEO could drive the mission and vision forward.
My journey into the world of systems and efficiency began over 20 years ago when I launched my first venture as an administrative consultant. Inspired by Michael Gerber’s The E-Myth Revisited, I discovered how powerful well-documented processes could be in transforming a business from chaos to clarity.
Over the years, I’ve had a front-row seat to the exciting—and sometimes overwhelming—growth phases of many small businesses. My role has involved spearheading projects like implementing CRM and project management software, automating marketing and sales funnels, organizing digital workspaces, and monitoring key performance indicators. Along the way, I’ve crafted over 100 detailed standard operating procedures (SOPs)!
I’ve had the pleasure of seeing some incredible transformations as my clients achieve their specific goals. Be it, increase revenue, hire additional consultants, or the owner elevates themself as a thought leader in their industry.
Probably most significant is all my clients have reported significant improvements in their work-life balance. I’ve seen how the relentless hustle can wear down even the most dedicated business owners. I’ve watched owners step back from working 50+ hours to a reasonable work week. Take a fully unplugged vacation, often for the first time. Plus, they remove themselves from the daily grind that was draining them to focus on mission-related activities. To me, helping the owner take back control over their life is just as gratifying as all the other success.
As a business partner, I am told I have the ability to assess needs, develop a plan, and implement solid strategies. Even though I have a gentle spirit, I am obsessed with action, accountability, and achieving results. My passion is fueled by working with ambitious mission-focused entrepreneurs. Let’s work together so you can focus on fulfilling your goals and making a difference.
Operations-Optimized.com
Operations Optimized is dedicated to empowering small businesses to achieve predictable success through streamlined systems and processes. With over a decade of experience in operational excellence, we help transform chaos into clarity, enabling sustainable growth and efficiency.
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